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Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Save 10% on Bohème Made to Order through until 16.02 ~ code &MOTHERMTO10 ✨

Shipping policy

UK & N.Ireland Shipping

We have recently updated our shipping process. Due to the nature of the business and volume of orders we are now shipping once a week only - this will be every Wednesday (unless you select Next Day Express Shipping). 

For our UK & N.Ireland customers our carriers are fully tracked Royal Mail & DPD. Due to the high value and bespoke nature of many of our items all orders over £50 are shipped to insure their value and for you to receive safely.

Our Standard shipping is only applicable to purchases under £50 and is with Royal Mail Signed For (£4.95).

Express shipping is similar to Special Delivery but is an option for orders of any value that need to arrive swiftly. Depending on the time you placed your order you can expect to receive within 1-2 days, but almost always is next day. Please note that orders made after 1300hrs will not be processed until the following day. 

Once you have placed your order and your item has been shipped you will receive a notification and tracking number from us. 

International Shipping

For our International customers we currently have a flat fee of £25 for all shipments - items will be sent fully tracked. At present we advise International customers that the majority of packages will arrive within 8-14 working days, but please note, sometimes it is quicker and sometimes it is longer than this. When shipping is considerably lower than £25 we automatically part refund as a gesture of goodwill. You do not need to contact us regarding this. The reason we have a high flat fee is that the majority of orders from the US and Australia do cost this much for fully insured shipping. Where an item is much smaller and lighter the cost can reduce which is when we refund at our discretion as we understand that paying a fair price is important. 

All local custom taxes & duties will be the responsibility of the recipient and we can offer no guarantees on how long each local customs process will take. During any International customs process, duty fees may be charged upon receipt. We will not be able to advise on the likely value of these fees or offer any guarantees on which items or countries are exempt. Refusal of packages or failure to collect your parcel and pay any duties is not the responsibility of & Mother Store and will not result in a refund. The package will be considered abandoned by the courier.

Local pick-up

If you live in or around the Swansea, SA1 area you might like to consider collecting your items directly. There is no charge for postage on this service. 

Returns 

For all Returns please refer to our Refund Policy for full details on how to go about this and important information to ensure items arrive with us ready for a refund or credit note.

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